If you installed Custom Product Builder but didn't approve the charge you won't be able to get access to the app's functionality. We provide a 30-day trial and you will NOT be charged before the trial period is expired, but you need to approve the charge, to et access to the functionality. To resolve this issue, please follow the steps below:
1. Uninstall the app
2. Find Custom Product Builder in Shopify app store, or use the link below:
https://apps.shopify.com/customization-tool
3. Select the payment plan. You will not be charged before the 30-day trial expires.
4. Approve the charge. You will not be charged before the 30-day trial expires.
That's it! Now you can get access to the functionality of our app!
You can check the following articles to get started:
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